Frequently Asked Questions

Hesitant about doing an escape room for the first time? Don't be! Here is some information to put your mind at ease.

General Questions

What is Code Breakers?

Code Breakers is an escape room that offers immersive environments where problem solving skills and teamwork combine to form an experience that is both entertaining and rewarding. Teams have 60 minutes to find clues, solve puzzles, and break codes to accomplish a goal. Do you have what it takes?

Where is it located?

Code Breakers is in the North Hills of Pittsburgh. Located in Pines Plaza Shopping Center on Perry Highway, it is only minutes from Ross Park Mall and other McKnight Road shopping and dining.

Where do I go once I arrive at Pines Plaza?

There is a sign that says "Pines Shops" near the center of the front of the plaza. This is about halfway between the Rite-Aid and the Shop 'n Save. The Code Breakers name and logo is on the "Pines Shops" sign. There is a set of doors under the sign. Go through the doors and down the hallway. We are on the left side of the hallway.

Why should I try it?

Code Breakers provides a unique experience that you can't get at other escape rooms. We have a whole list of reasons to check it out: Why Choose Code Breakers?

Who can participate?

Code Breakers offers adult games and kids games. Adult games are family-friendly, but recommended for ages 13 and over based on the difficulty level. We are the only escape room in Pittsburgh with kid-friendly options for recommended ages 7-12.

What escape rooms do you offer?

We offer two escape rooms: Return To Planet Earth and The Cloning Experiment. Each room has an adult (recommended ages 13+) version and a kids (recommended ages 7-12) version.

How much does it cost? Are you running any promotions?

See our pricing page. We often run promotions. Email for info about our current promotions.

Will the room be locked?

No. It is against the fire code to lock anyone in a room. You are free to leave at any time.

Is it scary?

No. Code Breakers is family-friendly. It is fun, challenging, and very entertaining.

I'm not good at puzzles. What if I don't know what to do?

There is no need to worry! We have a hint system in place, and our staff will make sure no one gets completely stumped.

Is it wheelchair accessible?

Yes. Our facility is completely ADA compliant. We have plenty of handicapped parking and no stairs. The puzzles are not physically challenging. There are a couple of game elements that may be out of reach for someone who must remain seated, but nothing that can't be overcome with a little assistance from another member of the group or one of our employees.

Is there parking?

We are located in a shopping center, so we have a large parking lot with free parking. There is no need to worry about finding street parking. The shopping center is located at a light, so it is easy to get in and out of the parking lot from either direction.

Are the tickets refundable?

Yes. You can cancel or reschedule at any time for any reason.

Can I purchase a gift card?

Yes. We have gift vouchers that will allow you to pay for the game, yet will allow the recipient to choose the date and time. Vouchers can be purchased here. Once purchased, you can design and print your very own personalized gift card. We also offer gift cards at our location.

How do I redeem my gift voucher?

Gift vouchers can be redeemed here. Enter the voucher code that appears on your gift card.

Adult Escape Rooms

What ages can participate?

We recommend ages 13 and over due to the difficulty of the puzzles. Any participants under 13 must be accompanied by an adult.

We also offer kids games with less difficult puzzles, targeted at ages 7-12.

How much does it cost?

See our pricing page. We often run promotions. Email for info about our current promotions. You can book from our online booking page.

How many people can play?

At least two people are required, but we recommend at least 4 for the best experience. The maximum group size is 8 people.

Will my group be paired with other people?

Up to 8 people can play at a time, so if you reserve fewer than 8 slots for an adult game it is possible someone else will reserve some of the remaining slots. To ensure a private game you must reserve all 8 slots.

Kids Escape Rooms

What ages can participate?

Our kids puzzles are targeted at ages 7-12. All ages are permitted - ages 7-12 is just a recommendation based on the difficulty level.

How much does it cost?

See our pricing page. You can book from our online booking page.

How many people can play?

The maximum group size is 9 people with a maximum of 8 kids. Additionally, one employee accompanies all kids sessions to give guidance as needed.

Will my group be paired with other people for the kids session?

No. Our kids sessions are private games. You pay one low price for the entire room.

If I accompany my kids, will it spoil the adult version?

There is enough overlap between the adult versions and the kids versions that there will definitely be spoilers. If you think you want to play the adult versions, it would be best to try those first.